Support tickets, auto-triaged

• Real customer messages from Banking77, a public dataset of banking support queries.
• Jev, a small decision model, assigns each message to one of five departments — billing, card, auth, bug report, or sales.
• Messages Jev isn't sure about, or that contain sensitive data, go to Claude Haiku.
• The ✓ or ✗ shows whether the assigned department matches the dataset's own label.

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